الشحن

Last Updated: September 30, 2026

At Rawnaaq, we carefully pack every order to ensure your watch arrives safely and in excellent condition.

📦 Order Processing

Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive tracking information when available.

🚚 Delivery Times

Oman: Estimated delivery within 3–5 business days.
Delivery times may vary depending on your location and the courier service.
Remote areas may require additional delivery time.

📍 Tracking Your Order

Once your order has been dispatched, you may receive a tracking number by email, SMS, or WhatsApp. You can use the tracking number to follow your shipment with the courier.

⚠️ Delays

While we work with reliable delivery partners, delays may occasionally occur due to weather, public holidays, high order volumes, or circumstances outside our control.

📦 Incorrect Address

Please make sure your shipping address and contact details are correct before completing your order. We are not responsible for delays or additional delivery charges caused by an incorrect or incomplete address.

🔄 Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible with photos/videos of the package and the product. We will review the issue and assist you accordingly.